Help
Something not working? Start here, then email us — a person reads it.
Someone sent me a gift. What do I do?
Open the link they sent you and tap to unwrap it. You'll get a code and a QR. Walk into the shop named on the gift, show the screen to whoever is at the counter, and they'll scan it and hand you the treat. There's nothing to download, no account to make, and nothing to pay.
My gift won't open, or the code says it's already used
Each gift is a single code and it's spent the moment it's redeemed. If you forwarded the link to someone else, whoever opened it first has it. If you believe that's wrong, email us with the link and we'll look at the record.
The shop couldn't scan it
Staff can type the code by hand at the counter instead of scanning. If the gift has expired, the shop can't override it — email us and we'll sort it out with them.
I'm a shop and I need something changed
Hours, treats, daily limits, a new staff PIN, pausing a promotion — email us and we'll make the change. Self-service editing is coming.
Text messages
We only text a number its own owner gave us, and only about a gift they sent. Reply STOP to any message to stop them, or HELP for help. Message frequency varies. Message and data rates may apply. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Delete my information
Email privacy@spreadthelove.app and we'll delete it. You don't need an account or a reason.
Contact us
Email: hello@spreadthelove.app
Phone: +1 516 299 8099
Spread the Love is operated by Fonseca Enterprises LLC, 156 Jericho Turnpike, Mineola, NY 11501, United States.